Kitaptaki doğru soruyla eşleştin. Çözümü doğrudan izleyebilirsin.
06 / 10
Açıklamalı video çözüm
Sorulmayan Çağrı Merkezi Sorusu
01:29
Soru 6Okuduğunu anlama
İsteğe bağlı
Kitap önündeyse soruyu tekrar görmene gerek yok.
Kitabın yanında değilse veya seçenekleri kontrol etmek istiyorsan soruyu açabilirsin.
Call Center: Gift Airlines. How can I help you?
Daisy: Hi, I’d like to make a flight reservation from Barcelona to Madrid on the 15th August.
Call Center: ----?
Daisy: Only me.
Call Center: ----?
Daisy: Just single.
Call Center: OK. Hang on a minute I’ll check the flights. We have just one flight at 11 p.m. on the 15th August. Is that time available for you?
Daisy: Sure. It is okay for me.
Call Center: ----?
Daisy: All right. Daisy Hamilton. My phone number is 33556789.
Call Center: Well. Your flight leaves from Barcelona at 11 p.m. Please be at the airport two hours before your flight. You can check in online if you want. Thank you for choosing us.
Daisy: Thank you. Have a nice day.
According to the phone conversation above, which of the following questions does the person at the call center NOT ask Daisy?